Cancellation Policy
Right of Withdrawal
As a consumer, you have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, took possession of the last item.
To exercise your right of withdrawal, you must inform us at:
Mechanische Armbanduhren, Tanja Borisenko
George-Bähr-Str. 20
01069 Dresden
Germany
Phone: +49 351 30999216
Email: info@am-diver.de
by means of an unequivocal statement, for example a letter sent by post or an email, of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, but its use is not mandatory.
You may also exercise your right of withdrawal online at https://am-diver.de/en/widerruf/ (button "Withdraw from contract" at the bottom of every page of our shop). If you use this online function, we will promptly send you, on a durable medium such as by email, an acknowledgement of receipt containing information about the content of the withdrawal declaration and the date and time at which it was received. https://am-diver.de/widerruf (Schaltfläche „Vertrag widerrufen“ am Ende jeder Seite unseres Shops) ausüben. Wenn Sie diese Online-Funktion nutzen, übermitteln wir Ihnen auf einem dauerhaften Datenträger (z. B. durch eine E-Mail) unverzüglich eine Eingangsbestätigung mit Informationen zum Inhalt der Widerrufserklärung sowie dem Datum und der Uhrzeit ihres Eingangs.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs, except for any additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us, without undue delay and in any event no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. We will use the same means of payment for this reimbursement as you used for the original transaction, unless expressly agreed otherwise with you. In no event will you be charged any fees as a result of this reimbursement.
We may withhold reimbursement until we have received the goods back or until you have provided evidence that you have returned the goods, whichever occurs first.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model Withdrawal Form
(If you wish to withdraw from the contract, please complete this form and return it.)
To:
Mechanische Armbanduhren, Tanja Borisenko
George-Bähr-Str. 20
01069 Dresden
Germany
Email: info@am-diver.de
I/We (*) hereby give notice that I/we (*) withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*):
Ordered on (*)/received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is submitted on paper):
Date:
(*) Delete as appropriate.
